In the last few weeks of working at Symbian, I have become a heavy user of Bugzilla. Bugzilla is the bug tracker that is used to track bugs in the Symbian platform; it is also used to track web site bugs and improvements.
You may wonder why I am using Bugzilla so much. It started, as I needed to monitor what problems the contributor community has with the web-site. And sometimes it was necessary to nudge Foundation staff along, when bugs that were important to my community got stuck. I quickly found myself in a situation where I was monitoring up to 40 bugs at a time. We also started using Bugzilla to manage administrative change requests such as changes in package owners, awarding committer rights, etc. Read more »



As Richard writes today in his article,